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After-sales department

Image SAV

Our Manufacture has an after-sales department that is unique in its field. The department has a successful team of experts and apprentices that aims to preserve skilled trades and pass on our expertise.

Our increased output has resulted in an exponential rise in the number of our products in circulation and thus in the number of products returned to us. We are constantly improving our after-sales service to ensure complete satisfaction for our clients and end users.

We guarantee perfect sharpening for your products and can breathe new life into a range of different tools.

Although some repairs are simply not possible due to the item's condition, we aim to replace your products whenever this is possible. For more information, please visit our online retail site.

You can request a quotation by completing the after-sales form or by contacting us directly at the address opposite.

Manufactures D’Outils Dumont SA
Service après-vente (SAV)
Rue Théodore Dumont 1
CH-2924 Montignez

Phone: +41 32 475 2123
Fax: +41 32 475 2125
Email: sav(at)dumonttools.com

Customer service - Technical support

Our customer service department is open Monday to Friday, from 8.00 a.m. to 11.30 a.m. and 1.30 p.m. to 5.30 p.m.

We will respond to your enquiry within 24 hours.

Detailed information on our products can be found in our online catalogue.

Sales support

Tél: +41 32 475 2123
Email: sales(at)dumonttools.com